Question 1

Do you serve all of Santa Cruz County?

Accepted Answer

Yes. We are based in Watsonville and work throughout Santa Cruz County, including Aptos, Capitola, Soquel, Santa Cruz, Scotts Valley and Freedom, plus parts of North Monterey County.

Question 2

Do you charge for estimates?

Accepted Answer

Estimates on scheduled work, replacements and remodels are free. For a diagnostic visit on an existing problem there is a trip and diagnostic fee, credited in full toward the repair if you approve the work that day.

Question 3

Will I know the price before work starts?

Accepted Answer

Yes. You get a flat price in writing and you approve it before anything begins. No hourly meter, no surprises at the end.

Question 4

Are you licensed and insured?

Accepted Answer

Yes. We carry both C-36 plumbing and C-54 tile classifications on our CSLB license. Bonded and insured. You can verify the license on the CSLB website.

Question 5

Do you speak Spanish?

Accepted Answer

Yes. Hablamos espanol.

Question 6

Do you handle both the plumbing and the tile on a bathroom remodel?

Accepted Answer

Yes, and that is unusual. Most homeowners have to hire a plumber and a separate tile contractor. We hold both licenses, so the water lines, the shower pan, the waterproofing and the finished tile are all one person's responsibility.

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